Please be informed transit at Brunei International Airport is currently not permitted. Guests are advised not to make bookings through a multiple city search that require a transit. Guests will not be permitted to board if travel restriction criteria and government approvals are not met. This is subject to ongoing review. For further information please click here.

Requests for a full refund into a RB credit voucher or rebooking to a new travel date is applicable for tickets issued on or prior to 31 May 2020 for travel up to 31 August 2020 only. Please contact your nearest RB Customer Service Centre for assistance.

Please note that during this time, online / mobile check-in is temporarily unavailable and check-in counters at the airport are open two (2) hours prior to scheduled departure. It is our guests' responsibility to ensure they meet the strict travel criteria and have all appropriate approvals and documentations to enter/depart any country. Without these, RB is not permitted to allow guests to travel inline with international air transport regulations. Visit our dedicated COVID-19 page for more information.